Privacy Policy — Play for Earth

1. Introduction

Play for Earth ("we," "our," or "us") is committed to protecting the privacy of individuals who use our platform. This Privacy Policy explains how we collect, use, store, and share personal and operational data across our services.

2. Data We Collect

We collect the following categories of data:

Account data: Name, email address, organization, and role — provided at registration
Field verification data: GPS coordinates, timestamped photographs, action logs, and territory check-ins submitted by field agents
Usage data: Platform activity, challenge completions, login frequency, and session metadata
Communication data: Messages sent through contact forms or email correspondence

3. How We Use Your Data

To provide and operate the Play for Earth platform
To generate GTI scores, territory dashboards, and EPR compliance reports
To improve platform performance and develop new features
To communicate service updates, onboarding support, and account information
To comply with legal obligations and regulatory requirements

4. Data Sharing

We do not sell your personal data. We may share data with:

Your organization: Field agent data is accessible to the authorized administrators of your organizational account
Service providers: Cloud infrastructure, analytics, and communication tools operating under data processing agreements
Legal authorities: Where required by applicable law or court order

Each client's data is stored in an isolated tenant environment and is not shared with other clients.

5. Data Retention

We retain field action data, including GPS records and photographs, for 24 months by default. Account data is retained for the duration of your active subscription and deleted within 90 days of account closure upon request. Aggregated, anonymized data may be retained indefinitely for benchmarking purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No system is perfectly secure; we encourage you to protect your account credentials.

8. Cookies

Our website uses essential cookies for navigation and session management. We do not currently use advertising or tracking cookies. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Continued use of the Services after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at [email protected].